Refund & Delivery Policy - Carfax VIN Lookup

Refund & Delivery Policy

Last Updated: 01/03/2026

1. Delivery of Service

Our service is digital. Once your order is successfully completed, the requested information or report is typically delivered within minutes.

Delivery may be made via:

  • On-screen display after purchase
  • Email (if applicable)

Please ensure that the information you provide (such as email address or VIN) is accurate before placing your order.

2. Processing Time

In most cases, delivery is instant. However, in rare situations, it may take longer due to system delays or high demand.

If you do not receive your order within a reasonable time, please contact us.

3. Refund Policy

Due to the nature of digital services, all sales are generally final once the service has been delivered.

However, refunds may be considered in the following cases:

  • The service was not delivered
  • A technical error prevented access to the report
  • Duplicate payment was made

Refund requests must be submitted within a reasonable timeframe after purchase.

4. Non-Refundable Situations

Refunds will not be granted in cases where:

  • The user entered incorrect information (e.g., wrong VIN)
  • The report has already been successfully delivered
  • The user simply changes their mind after receiving the service

5. Contact for Issues

If you experience any issue with your order, please contact us and we will review your request promptly.

Email: support@carfaxvinlookup.com
Website: https://carfaxvinlookup.com